My WE

My WE

Description

E-Care (aka My WE) is a customer self-care system built for WE (Telecom Egypt Mobile Operator)

Where you can manage mobile & home internet accounts, complete all your transactions online whenever you want and wherever you are, from charging balance, paying bill and paying for others to submitting a request or a complaint, managing services and more.

 

Customer

E-Care mobile was built for WE network operator via indirect contracting

Technology

  • Android
  • Swift
Download on the App Store

Features

  • Dual language support
  • User authentication
  • Guest access
  • Subscriber account info
  • Recharge and bill payment
  • Recharge history
  • Balance transfer
  • Manage multiple accounts
  • Offering usage query
  • Subscribe to plans
  • Chat with customer support
  • Location aware Store Locator

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