- Project Name: My WE
- Client: E-Care mobile was built for WE network operator via indirect contracting
- Year Completed: 2018
- Links: Google Play
- Technology: Android / Swift
E-Care (aka My WE) is a customer self-care system built for WE (Telecom Egypt Mobile Operator)
Where you can manage mobile & home internet accounts, complete all your transactions online whenever you want and wherever you are, from charging balance, paying bill and paying for others to submitting a request or a complaint, managing services and more.
Features
- Dual language support
- User authentication
- Guest access
- Subscriber account info
- Recharge and bill payment
- Recharge history
- Balance transfer
- Manage multiple accounts
- Offering usage query
- Subscribe to plans
- Chat with customer support
- Location aware Store Locator